Shipping and Refunds
It is our goal to ship all products within 48 hours of purchase date. If an item is not going to ship within 48 hours we will call and or email you immediately. Most items are shipped with UPS. We will use USPS Priority mail service if the item is small. We will need a physical address with all orders. If you have special needs on shipping, please contact us when ordering.
All orders that have a subtotal of $250 or more will ship requiring a signature for delivery.
REFUND / RETURN POLICY:
- ON ALL RETURNS PARTS MUST BE IN NEW CONDITION. NO RETURNS ACCEPTED ON COMPRESSORS IF THE COMPRESSOR IS NOT CAPPED AS IT WAS WHEN SHIPPED
- All orders will be inspected before a refund is given.
- There is a 20% restocking fee on all returns.
- Returns must be made within 60 days from the date of purchase.
- A copy of the receipt will have to be provided for a refund.
- Shipping cost are not refunded
- Prior to returning any items for a refund, you must call our office to get an RGA number.
- If an item needs to be exchanged please include a note with the package, and call us prior to returning the item. AG Air is not responsible for the new shipping cost.
- When the parts arrive it is the purchasers responsibility to be certain all the parts are included with the order. If an order is not complete the purchaser will have 14 days to contact us about the missing parts. We are not responsible for any missing parts after 14 days of the shipments arrival date.
We do ship around the world, but we are not responsible for lost or damaged items once they leave the United States. Contact us for a shipping quote